National Call Center for Homeless Veterans: 24/7 Housing Support

At National Veterans Homeless Support (NVHS), we know that housing instability can happen without warning. It could be a missed paycheck. A family emergency. A sudden eviction. These moments don’t always follow business hours, and when you need help, you need it now.

That’s why the National Call Center for Homeless Veterans exists. If you or a veteran you know needs help now, make the call that can change everything. Dial 1-877-4AID-VET (1-877-424-3838) to speak with someone immediately.

Compassionate, confidential support is available 24/7. A safe place to sleep, a fresh start, and real help are just one call away.

The National Call Center Every Veteran Should Know About

The National Call Center for Homeless Veterans (NCCHV) is a 24/7 confidential hotline operated by the U.S. Department of Veterans Affairs (VA). It connects veterans who are homeless—or at risk of becoming homeless—to housing services, case managers, and VA benefits, regardless of their location.

It’s open to veterans, caregivers, family members, and advocates.

If you or someone you know is a veteran facing an immediate housing crisis or is unsure where to start, the Call Center is a reliable, nationwide entry point.

Phone: 1-877-4AID-VET (1-877-424-3838)

Website: va.gov/homeless/nationalcallcenter.asp

Immediate Help for Newly Homeless or At-Risk Veterans

The Call Center serves a wide range of veterans, including:

• Veterans currently experiencing homelessness
• Those who have just become homeless
• Veterans at risk of eviction or losing housing
• Veterans traveling or in transition
• Family or friends concerned about a veteran
• Professionals or advocates looking to connect a veteran to services

Whether you’re staying in your car, sleeping on someone’s couch, or unsure how to keep up with rent—help is one phone call away.

From First Call to Real Help: What Happens Next

When you dial 1-877-4AID-VET, you’re not speaking to a call center agent reading from a script. You’ll connect with a trained VA counselor who is ready to:

• Listen with compassion and without judgment
• Assess your current situation (housing status, immediate safety, needs)
• Refer you to VA programs and community resources
• Connect you with a local VA homeless coordinator
• Follow up to ensure you’re getting the help you need

Calls are confidential and free; no VA health record is required to start the conversation.

You Don’t Need to Have All the Answers—Just Reach Out

One of the most common reasons veterans delay seeking help is uncertainty. You might ask:

• Do I qualify for housing help?
• What if I’m not enrolled in VA healthcare?
• What if I’ve been turned away before?

The truth is that you don’t have to figure it out alone. The Call Center helps you understand your options, without needing all the paperwork upfront.

It’s a place to start, even if you feel lost.

Because Veterans Deserve Help Anytime, Anywhere

At National Veterans Homeless Support (NVHS), we’re proud to provide veterans in Central Florida with housing assistance, financial support, case management, and more. However, our team primarily operates during business hours and serves a defined regional area.

That’s where the National Call Center becomes a vital backup:

• Available 24/7—even when local support is closed
• Covers veterans in all states and territories
• Connects you to your nearest VA Homeless Coordinator or resource hub
• Serves veterans in immediate crisis or those outside NVHS’s service area

If you’re not sure whether to call us or the VA, remember this:

If it’s daytime in Central Florida, call NVHS. If it’s urgent, after hours, or you’re outside our region, call 1-877-4AID-VET.

Both paths lead to help.

NVHS: Your Central Florida Connection to Stability

While the Call Center provides a national safety net, NVHS is deeply rooted in the community. We provide:

• Street Outreach & Search and Rescue to locate and assist homeless veterans
• Rapid Resource Referral & Case Management to navigate housing, benefits, and more
• Emergency Financial Assistance for rent, utilities, and basic needs
• Transitional housing for those needing a safe space to rebuild
• Seasonal Programs offering meals, winter gear, and holiday support

If you’re in Central Florida and need support, we encourage you to reach out. We work with the VA, local shelters, landlords, and partner agencies to create a personalized plan that helps veterans thrive, not just survive.

Help Us Keep the Safety Net Strong

At NVHS, we meet veterans at some of their most difficult moments and walk with them toward stability. But we can’t do it alone. Every dollar, volunteer hour, and shared message helps extend our reach and deepen our impact.

We invite you to stand with us if you believe no veteran should be left behind. Donate, get involved, or help spread the word. Together, we can ensure that every veteran in Central Florida has a chance to rebuild.

You’re Not Alone—Help Is Always Within Reach

Homelessness can feel overwhelming and isolating, but you don’t have to face it alone. Whether it’s the middle of the night or the middle of a crisis, the National Call Center for Homeless Veterans is there to answer the call, providing immediate guidance, resources, and a connection to housing support.

When you’re ready for the next step toward lasting stability, National Veterans Homeless Support (NVHS) is here to walk beside you. From case management to transitional housing, we’re committed to helping you find more than just shelter—we help you rebuild your future.

Need Help Now? Don’t Wait.

• Call the National Call Center for Homeless Veterans 24/7: 1-877-4AID-VET (1-877-424-3838)
• Contact us to begin your local support journey and long-term housing plan.

Because no veteran should have to fight homelessness alone—and with the right support, no one has to.

Frequently Asked Questions

Is this hotline only for VA-enrolled veterans?

No. You need not be enrolled in VA healthcare to receive help through the National Call Center.

Will they send someone to pick me up?

While the Call Center doesn’t offer transportation, they can coordinate with local providers or VA staff to arrange emergency housing or shelter.

Can I call for someone else?

Yes. Friends, family members, social workers, and even landlords can call on behalf of a veteran in crisis.

Is this service confidential?

Yes. Your privacy is respected. Information is only shared if necessary to ensure your safety or provide services.

Will I speak to someone who understands veterans?

Yes. Many responders are veterans or have specialized training in veteran support and military culture.

What if I’m not sure I qualify for help?

That’s okay. The Call Center staff will walk you through basic questions to determine what services you may be eligible for. You don’t need to know everything before you call.

Can I get help if I’m not currently homeless but worried I will be?

Yes. The Call Center supports veterans who are at risk of homelessness, not just those already on the street. If you’ve received an eviction notice or lost your job, it’s a good time to reach out.

Do I need to have ID or paperwork ready when I call?

No. You do not need documents to initiate the call. The representative will guide you through the next steps if any verification is needed later.

What happens after I call?

After assessing your situation, the Call Center can connect you to the nearest VA or community partner for emergency shelter, housing programs, or case management, depending on your location and needs.

Can I still call if I’ve been told I’m ineligible for VA benefits?

Yes. Even if you’ve previously been denied VA benefits, the Call Center may still be able to connect you with housing assistance and community partners or help you explore eligibility again. Don’t assume you’re out of options.